Tenant FAQs

You can begin the process by visiting our Vacancies page. Choose the home that you’re interested in, and then easily apply online by clicking the “Apply Now” button

You’ll need verifiable income at 3 times the rent, a minimum credit score of 620, no active collections or evictions and a positive rental history. You’ll also need to pass a criminal background check. Some landlords will allow a lower credit score with additional security deposit.

A candidate who is a student and/or someone that does not meet the financial qualification criteria would require a guarantor. A Guarantor needs to complete an application, submit their two most recent paycheck stubs, picture ID, and pay the $75.00 application fee.

The application fee is a non-refundable processing fee. That is used for credit, eviction, broken lease and background screening.

Our application process typically takes 24-72 hours. All applications are processed daily during regular business hours. To expedite the process, you can upload the required documents at the time of application which makes things much faster!

At the time of lease signing, you will pay your security deposit, lease administration fee of $150, as well as your pet deposit, if applicable. On your move in date, you will owe your first month’s rent and pet fee. All payments are to be made via the portal online.

No. Once an application is approved the deposit will be become nonrefundable. However, the security deposit does become refundable upon move out.

Texas law requires a landlord to return the tenant’s security deposit, with an itemized statement of deductions, within 30 days after the tenant has surrendered the rental property and returned the keys.

We will send you the lease and related documents through the portal for digital signature to make it as easy as possible! Just open the email, read through everything, then initial and sign where it prompts for your agreement.

We provide every resident with a tenant portal which can be accessed from the renters (https://account.rentvine.com/auth/login) tab on or website. This is where you can pay your lease payments online with credit/debit card or an e-check from your checking or savings account.

The pet policy is up to the owner of the property, but we do encourage owners to allow pets. Pet requirements are posted on each listing for your review.

We use petscreening.com to screen the pets in the properties we manage. To complete the screening process, pet owners will need to submit a payment of $40 for each pet being screened. The payment should be made directly to the website https://forleaseclover.petscreening.com/

Unless there is an emergency (water or fire), please use the Tenant Portal to submit a maintenance request. We do not accept non-emergency maintenance requests via text or phone. Most issues are handled within 3 business days. Repairs requiring faster service will be expedited.

We require all maintenance requests be submitted on the tenant portal.

For emergencies 210-956-8889

We handle all repairs and most maintenance. You are responsible for changing air filters, light bulbs , smoke detector, carbon monoxide detector batteries and any other items specifically noted in your lease. Repairs are only charged to you if you are at fault.

You must connect the electric/gas/water utilities prior to your move-in date, and a copy of the proof of service must be sent to your leasing agent prior to the lease commencement. If your lease starts on a weekend, please make arrangements to have the utilities connected by the Friday before your move-in date. Utility companies do not connect or make transfers on weekends. Water utilities take at least 3 business days to fully process, so do not wait until the last minute. Keys will not be dispensed without proof of all transfers. More information about local utility providers can be found under Resident Resources.

Yes, all residential renters are required to have a renter’s insurance policy. The insurance shall provide appropriate personal property coverage and $300,000 of comprehensive personal liability coverage. For Lease Clover must be listed as additional insured. A copy of the declaration page must be provided to For Lease Clover before any keys will be dispersed.

Yes, when the lease is sent to you a copy of community rules and regulations are sent with the lease as an addendum, if applicable.

Tenants are responsible for keeping the filters changed every 30 days. We have added a filter delivery service to our Resident Benefits Package for your convenience. If an HVAC issue is determined by the technician to be the result of a lack of filter maintenance, the tenant will be responsible for paying the invoice for that visit. If you have a filter that must be changed on a vaulted ceiling, For Lease Clover will send a maintenance tech to change the filter.

The Resident Benefits Package is a requirement for all For Lease Clover tenants. The program is an additional $25/month and allows tenants to pay rent online, submit maintenance requests and get air filters delivered to their front door every 60 days.

Submit a written move out request through your online portal.

We understand that circumstances change all the time. While you will still be held liable for the lease we will do everything we can to help get the owners approval and secure a new tenant. As Soon as a new tenant is secured we would be able to let you out of your lease. More detail is in your tenant handbook and will be provided to you at the time you give notice.